We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what rights you have under GDPR.
1. Data Controller
The data controller responsible for this website and all data processing activities is:
Demand Flow Lab
Carpathian Square 10, Bratislava
Email: [email protected]
2. What Data We Collect
We may collect the following categories of personal data:
Information you provide directly:
Name
Email address
Phone number (if provided)
Business information (vertical, size, objectives, etc.)
Details submitted when booking a call or completing forms
Information collected automatically:
IP address
Browser type and operating system
Device information
Pages visited and interactions on our website
Cookies and tracking technologies (e.g., Meta Pixel, Google Analytics)
3. How We Use Your Data
We process your data for the following purposes:
To schedule and manage calls and appointments
To respond to inquiries and provide requested information
To analyze interest and improve our services
To personalize your experience on the website
To run advertising campaigns and track conversions
To comply with legal obligations
We do not sell your personal data.
4. Legal Basis for Processing (GDPR)
We process your data under the following legal bases:
Legitimate interest — lead qualification, calendar scheduling, marketing
Consent — when you submit a form
Performance of a contract — if you engage in a paid service
Legal obligation — record-keeping and compliance
5. Cookies & Tracking
We use cookies and similar technologies to:
Analyze website traffic
Improve user experience
Measure marketing performance
Run targeted advertising (e.g., Meta, Google Ads)
You may control or disable cookies in your browser settings.
6. Data Sharing
We may share your data with trusted third-party providers, including:
CRM and marketing automation platforms
Calendar & scheduling tools
Advertising platforms (Google, Meta)
Analytics tools (Google Analytics, Hotjar)
Cloud hosting and email services
All providers comply with GDPR or equivalent data protection standards.
We do not share your data with unrelated third parties.
7. Data Retention
We retain your data only as long as necessary for the purposes listed above or as required by law.
You may request deletion at any time.
8. Your GDPR Rights
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Withdraw consent at any time
Data portability
To exercise your rights, contact: [email protected]
9. Security
We use technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will always be available on this page.